Triage and containment plan
Symptoms, current availability, host actions, backups, administrator access, and connected services are reviewed so the safest immediate steps are clear.
WordPress malware removal
WordPress malware removal with cleanup, hardening, and recovery checks.
WPGeared helps investigate and clean WordPress sites showing malicious redirects, injected spam, unknown administrator accounts, altered files, browser warnings, or other signs of compromise. The exact scope depends on the site, hosting access, available backups, and whether connected accounts may also be affected.
United States and worldwide
Remote delivery with the market, money, and ownership stated clearly.
Active incidents can be coordinated remotely for US and worldwide site owners. Because urgency varies, WPGeared confirms availability, site status, access owners, and the initial paid scope before work begins; the page does not imply a guaranteed 24/7 emergency response.
- Pricing
- USD scope
- Meetings
- Client time zone
- Delivery
- Written milestones
Who this is for
This service may help if...
- A WordPress site redirecting visitors to unfamiliar or harmful pages
- Injected spam pages, pharmaceutical terms, casino content, or search-result warnings
- Unknown users, changed files, disabled plugins, or repeated reinfection
- A suspended site that needs evidence and a recovery plan before a host review
What is included
What this service includes
File and database investigation
WordPress core, themes, plugins, uploads, users, scheduled tasks, configuration, and relevant database content are inspected for suspicious changes and indicators of compromise.
Approved cleanup and recovery
Malicious changes are removed or replaced, legitimate software is restored from trusted sources, credentials are reset with the account owners, and key site behavior is retested.
Hardening and incident notes
Likely entry points, changes made, unresolved dependencies, backup status, monitoring needs, and recommended follow-up are recorded after cleanup.
How it works
What happens from start to finish
- 01
Contain
We reduce further damage where possible while preserving a current backup and avoiding destructive guesswork.
- 02
Investigate
Files, data, users, configuration, logs when available, and connected accounts are reviewed to understand the affected surface.
- 03
Clean
Approved repairs are implemented from trusted sources, credentials and access are coordinated, and important workflows are checked.
- 04
Harden
Recovery, updates, access, monitoring, and remaining external actions are documented to reduce repeat risk.
Service options
Choose the option closest to what you need
Prices are shown in USD. We will review your website and confirm the work, timing, access, and final price before starting.
Malware triage
Quoted after initial review
For a suspected incident that needs symptom review, access requirements, immediate containment guidance, and a cleanup estimate.
- Symptom and status review
- Access and backup checklist
- Immediate-risk guidance
- Proposed cleanup scope
Investigation and cleanup
Custom incident scope
For an approved cleanup engagement with investigation, recovery work, functional checks, and post-incident recommendations.
- File and database review
- Approved cleanup work
- Credential and recovery coordination
- Incident summary and follow-up
Good to know
What may not be included
- Do not send passwords or private credentials through the public form. Access is arranged later through an agreed secure method using temporary accounts where possible.
- No cleanup can guarantee that reinfection will never occur, especially when the host, another account, an unpatched dependency, or an unknown entry point remains outside the scope.
- Hosting reinstatement, domain or email recovery, payment-provider incidents, legal forensics, regulatory response, and search-engine warning removal may require separate providers and timelines.
Questions
What clients ask first
How quickly can you start?
Availability depends on current workload and the incident. Send the public URL and symptoms without credentials. WPGeared will reply with availability, questions, and the proposed first step.
Can you clean the site without a backup?
A missing backup increases risk. Before destructive changes, the current state should normally be copied where access and storage allow, even when that copy contains the compromise.
Will the site be taken offline?
Only when containment, the host, or visitor safety requires it. The choice depends on the incident, business impact, and whether a safe maintenance or replacement response is available.
Why did the malware return after a previous cleanup?
Common reasons include a missed entry point, stolen credentials, vulnerable or abandoned software, another compromised account, unsafe hosting neighbors, or restoration from an infected backup. A proper scope investigates repeat risk instead of deleting only the visible symptom.
Related WordPress services
Choose the scope that matches the problem.
WordPress security hardening
Review a functioning or cleaned site's access, software, backups, hosting controls, and recovery readiness.
View security hardeningWordPress maintenance
Keep routine updates, backup oversight, operational checks, and tracked support under a recurring plan after the site is stable.
View maintenance plansWordPress technical support
Use one-off support when a broken site is not showing evidence of an active security incident.
View technical supportNext step